Frequently Asked Questions.

We are a home bakery in the west Houston/Katy area (zip code 77094). As a home bakery, unfortunately we are unable to welcome drop-in visitors, but are always happy to meet by an appointment.

Every cake is different and prices depend on the number of servings and complexity of design. Please visit our pricing page for additional details.

Absolutely. We would not be working with several returning customers after four years if they didn’t taste great! Each tier of our cake consists of four layers of freshly-baked cake. ​Other than the basic buttercream finishes, our cakes are decorated with fondant. It gives us the best scope for creating a truly one-of-a-kind cake that your guests will admire and cherish.

We offer tastings for cake orders over $500. We can meet to discuss your ideas and provide you with a Tasting Box to take away and enjoy at your leisure. A Tasting Box contains four flavors of your choice and costs $40. The cost of the Tasting Box will be deducted from your invoice, should you book a cake with us.

We offer a delivery service for both Wedding and Celebration cakes subject to availability and would advise you to book in advance. This will incur an extra charge depending on where you would like it delivered to.

Please note that the cake becomes the responsibility of the venue or whom the cake has been handed over to. If you wish to collect the cake , the cake will be in a transportation box and any other information regarding your cake will be passed on to yourself. We will arrange a time of collection a week before collection 0900 hrs – 1800 hrs Monday to Friday and 0900 – 1300 hrs on Saturday & Sunday.

As early as you can! We are usually booked one month in advance, but some times of the year are busier than others. Please feel free to enquire about the availability.

Please contact us to discuss any allergy or special dietary requirements.

Cakes can be made gluten free/ egg free/ nut free by request but please BE AWARE that although these ingredients are removed from the cakes we cannot guarantee that any of our cakes are completely free of all traces for people who are highly sensitive to such ingredients.

Please complete the Contact Form and include the date of your event, number of guests and theme, if possible. Once we check availability, we will email you to discuss your design and give you an idea of price. If you would like to book, you can then secure the date with a 50% retainer deposit. This can be paid via zelle, check or cash. The balance of payment is due one week before your event.
Please note, no booking is secured without a deposit!

Due to the tedious, handcrafted nature of our products, we are unable to provide refunds or exchange custom cakes. Once a cake has been picked up by you or a designated party it is considered “Accepted”. All products are the responsibility of the customer once it leaves our bakery. Refunds requested due to decorating style, color shade or general decoration design will not be honoured.

Cancellation Policy

  • If you cancel your order within 1-5 days from your due date, it’s nonrefundable.
  • If you cancel your order within 6-21 days from your due date, it’s 50% refundable.

Drop us a line through our contact form or email us at info@abakerscanvas.com.